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Career Exploration and Success
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Career Exploration and Success
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Sr. Assistant Director, Career Outcomes and Assessment

Position Announcement

Sr. Assistant Director, Career Outcomes and Assessment

Rutgers, The State University of New Jersey, seeks a dynamic team leader to serve as the next Sr. Assistant Director, Career Outcomes and Assessment within the Office of Career Exploration and Success. 

Application Deadline to Apply: 11:59 pm on April 30, 2025

Institution Overview

Rutgers University-New Brunswick, the flagship campus of Rutgers, The State University of New Jersey, is a renowned academic institution that boasts a vibrant and diverse community of learners. With its enrollment numbers exceeding 43,000 students, Rutgers-New Brunswick offers a broad range of programs across its schools and colleges, providing students with ample opportunities for intellectual growth and personal development. The campus's rich history, state-of-the-art facilities, and distinguished faculty contribute to a dynamic learning environment that prepares students for success in their chosen fields and equips them with the skills necessary to thrive in an ever-changing world.

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About the Career Operations & Strategic Initiatives Unit

One of four units within the Office of Career Exploration and Success, the Career Operations & Strategic Initiatives Unit ensures equal access to CES resources, connects students to them, provides data-driven decision support, and establishes essential administrative and technical structures for smooth operations. The COSI unit consists of seven full-time staff members and four graduate coordinators organized into two teams led by associate directors: the Operations Team and the Strategic Outreach & Marketing Team (associated with this role).

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About the Career Operations Team

The team plays a dual role: ensuring equitable resource access and overseeing crucial financial, administrative, technological, analytical, and assessment components that underpin the provision of high-quality resources, thus both connecting students to their career journeys and furnishing the CES department with a solid foundation for its work.

The team is led by Topher Sutton, Associate Director, Career Operations. Topher has multiple years of experience in administrative, operations, and student-facing roles. The Sr. Assistant Director, Career Outcomes & Assessment, is part of the Career Operations Team and reports to Topher.

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About the Director of Career Operations & Strategic Initiatives

Barbara Thomson is the director of Career Operations & Strategic Initiatives, appointed in 2021. Barbara has served in various roles within CES, including Marketing and Technology specialists and associate director of Technology & Data Management. In 2018, Barbara co-accepted the National Association of Colleges & Employers (NACE) Technology Innovation Award for her work establishing the student-run Career Services Technology Help Desk and she has been involved in leadership roles within the HireBig10+ Career Consortium.

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About the Executive Director

Barbara Thomson, Director of Career Operations & Strategic Initiatives, reports to William (Wil) Jones, Executive Director of Career Exploration and Success. Wil was officially named Executive Director in 2021 by Rutgers University-New Brunswick Chancellor-Provost Francine Conway. Jones previously served in various roles within CES, including Director of Operations and Strategic Initiatives, Senior Director, and interim Executive Director. At Rutgers, he co-founded the industry-centric career community approach to career development – which has become a national model – to diversify office offerings and help students think about their professional goals beyond the confines of their academic discipline. Before joining Rutgers, Wil oversaw the marketing, assessment, and technology teams at the University of Maryland, among other responsibilities. 

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Position Description

Reporting to the Associate Director of Operations, the Sr. Assistant Director of Career Outcomes and Assessment is the lead staff member for developing and maintaining the assessment capabilities of the Office of Career Exploration and Success at Rutgers University. They will oversee the development of measurable departmental outcomes, assess organizational and service delivery effectiveness, oversee a campus-wide post-graduation survey process, and communicate findings to the department's staff and Rutgers community through various reports and presentations. The Sr. Assistant Director, in conjunction with a graduate coordinator, will also serve as the primary researcher in the Office of Career Exploration and Success. This may include, but is not limited to, assistance with creating employer development lists, benchmarking with other institutions, partnering with other institutions and research groups to collect student and/or employer data, etc.

Rutgers—New Brunswick Post-Graduation Survey

The Sr. Assistant Director will oversee a campus-wide post-graduation survey of October, December, and May graduates. This will include working with faculty and staff from across the Rutgers community to manage a centralized electronic survey with both standardized questions and addendums for individual academic areas and university departments when necessary and appropriate. He/she will also oversee a mechanism of follow-up phone calls and data cleanup (with the assistance of undergraduate interns), as well as the timely reporting of data to key constituents as outlined by the Associate Director of Operations. The survey will follow standards outlined by the National Association of Colleges and Employers (NACE) to reach between 65%-75% knowledge rate. Data collection will occur around the months of graduation and six months after graduation. The incumbent will also work with the Web Solutions Implementation Specialist to feed data from the post-graduation survey into a filterable database for the Rutgers community.

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Department Assessment

The Sr. Assistant Director will be responsible for developing and implementing the department’s assessment plan to include assessing and summarizing measurable departmental and organizational outcomes, as well as reviewing service delivery and effectiveness. The Sr. Assistant Director will develop a variety of sound survey instruments for a diverse array of programs and services within the department to assess overarching departmental objectives. This will include overseeing our annual stratified random sampling survey which helps CES collect data from a sample of students that is generalizable to the broader population. He/she will also utilize focus groups and other sources for both qualitative and quantitative data collection when appropriate. The incumbent will also work with the department's leadership team to collect and provide data to assist in data-driven decision-making processes when appropriate.

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Primary Researcher and Analysis

The Sr. Assistant Director will hire, train, and supervise a part-time graduate coordinator who will serve as a researcher and generate reports for staff. This may include, but is not limited to, assisting with creating employer development lists, benchmarking with other institutions, partnering with other institutions and research groups to collect student and/or employer data etc. The incumbent will also use statistical software to analyse data when needed.

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Miscellaneous

The Sr. Assistant Director should work to increase the RU brand within the field of career services through conference presentations, award nomination submissions, or professional online community involvement such as LinkedIn group participation. Additionally, the Sr. Assistant Director will participate in staff meetings and other all-hands-on-deck events (e.g., career fairs, retreats, etc.).

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Candidate Profile

To be considered for the associate director position, candidates must meet the following minimum requirements:

  1. Experience and Education: A bachelor’s degree and five (5) years of experience is required. Or a master's degree and three (3) years of experience is required.
  2. Skills and Competencies: The candidate must be proficient with SPSS (or similar statistical package), Qualtrics (or similar), and Microsoft Excel. Demonstrated mastery of assessment, including qualitative and quantitative data collection, is required.

Preferred Qualifications:  Master’s degree in an applicable subject area is preferred. Ideally, the person will have experience within a career services or higher education setting. 

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Salary and Benefits

This position offers a competitive salary and benefits.

Salary Transparency

The position is classified as an MPSC-6 grade, and its "lifetime" salary range is between $79,387 and $121,582. However, the starting salary offer has a budgetary maximum of $86,133, which will be determined based on the candidate's experience.

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Flexible Work Arrangement Program

Rutgers is pleased to announce the extension of the FlexWork@RU Pilot Program through August 31, 2024. Full-time staff members within Career Exploration and Success are permitted to either a 4:1 compressed work week or up to two days per week of remote work. 

The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 and extended through August 31, 2025. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

Additionally, CES has implemented #FocusFriday, a department-wide practice where internal meetings between CES colleagues are discouraged every Friday. This dedicated time enables staff to concentrate on accomplishing their goals.  Periodic meditation or mental health breaks throughout the day are also supported. To further support productivity, CES encourages the utilization of automated "Focus Blocks" through Microsoft Outlook. These automated blocks allow staff members to schedule designated periods of uninterrupted work time, further maximizing productivity and focus.

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Benefits Program

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.

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Non-Discrimination Statement

Rutgers, The State University of New Jersey, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity or expression, disability, age, or any other category covered by law in its admission, programs, activities, or employment matters. For additional information, please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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Estimated Search Timeline

This is just an estimated timeline, and guide posts are subject to change given the start of the recruiting season for Rutgers students.

April 30
Application Deadline
Mid-May
First-round Virtual Interview & Presentation
Early-June
On-campus Visit

Search Committee:

Stacey Kohler (Search Chair), sk1916@echo.rutgers.edu
Associate Director, Career Pathways - Career Exploration & Success

Glory Ekbote
Graduate Coordinator for Research & Assessment - Career Exploration & Success

Eugene Gentile
Director Office of Career Management - Rutgers Business School

Lisa Goddard
Sr. Assistant Director, Career & Internship Fairs - Career Exploration & Success

Janice Lynn Rein
Sr. Assistant Director, Career Technology Support and Web Services - Career Exploration & Success

Andrea Rydel
Assistant Dean - Honors College

Joe Scott
​​​​​​​Associate Director, Career Success Strategy - Career Exploration & Success

Brandon West
Associate Director, Strategic Outreach & Marketing - Career Exploration & Success

Larry Worthey
Assistant Director, Marketing and Visual Identity - Career Exploration & Success

Student-Athletes

Apply Today

Application Deadline to Apply: 11:59 pm on April 30, 2025